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Privacy Policy

Last updated April 1, 2024

This Privacy Policy (the "Policy") outlines the privacy practices of Evanon Technologies, S.A. de C.V. ("Evanon", "us", "we" or the "Company") or its affiliates entities, a Mexican established corporation, with its principal place of business at Ricardo Margain 335, Valle del Campestre, San Pedro Garza Garcia, Nuevo Leon, Mexico, 66265 ("Service Provider"), regarding the collection, use, and disclosure of personal information when users ("Users" or "you") access and use our software and related services (the "Services").

This Privacy Policy excludes instances where we act as a processor or service provider on behalf of our customers. This includes situations where we provide various products and services to our customers or their affiliates, allowing them to (1) establish their websites and applications using our platforms; (2) market or provide their products and services; (3) transmit electronic communications to others; or (4) engage in the collection, use, sharing, or processing of Personal Data through our products and services. In such cases, different privacy terms and conditions may apply.

By accessing or using our Services, you agree to the terms of this Policy. If you do not agree with the terms herein, please do not use our Services.

1. INFORMATION WE COLLECT

1.1 Personal Information

Contact information, such as your name, job title, company name, address, phone number, email address, username and password, and other information you have voluntarily chosen to share, as well as financial and billing information, encompassing details like billing name and address, credit card number, or bank account information.

User identifier, photograph, video content, or additional biographical details, including occupation, location, social media profiles or handles, company name, areas of expertise, and interests.

Details concerning your device and your interaction with our websites or emails (including Internet Protocol (IP) addresses or other identifiers), which may be considered Personal Data gathered using cookies, web beacons, or similar technologies.

1.2 Usage Information

We may collect information about how Users interact with our Services, including log files, IP addresses, browser types, and device identifiers.

2. DEVICE AND USAGE DATA PROCESSING

In our data processing activities, we employ common tools for information gathering, such as data collection tools, cookies, web beacons, pixels, and comparable technologies. These tools enable the collection of information, which may include Personal Data, as users navigate our websites, utilize our services, or engage with emails we send.

2.1 Device and Usage Data

Similar to most websites, we collect specific device information when individual users visit our websites. This may encompass identifiers, commercial information, and internet activity details such as IP address, device and application information, identification numbers, location, browser type, plug-ins, integrations, Internet service provider, mobile carrier, viewed pages and files, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, date and time stamps associated with usage, and visit frequency.

Moreover, in the course of utilizing our products and services, we collect Usage Data that may encompass identifiers such as user ID, organization ID, username, email address, and user type; commercial information; and internet activity details including IP address, mobile device number, device and application identification numbers, location, language, browser type, Internet service provider or mobile carrier, user interactions (pages viewed, website interactions, searches, and other actions), operating system type and version, system configuration information, date and time stamps associated with usage, and specifics of the particular products and versions utilized. The aggregated Usage Data may also be employed for internal business purposes, such as identifying customer opportunities and ensuring the satisfaction of our customers and their users. Please note that Usage Data primarily serves to identify the uniqueness of each user (rather than specific individuals), unless strictly required for security purposes or service provision.

2.2 Cookies, Web Beacons, and Tracking Technologies

We utilize technologies such as web beacons, pixels, tags, and JavaScript, either independently or in conjunction with cookies, to collect information on website usage and interactions with emails.

During your website visits, we or an authorized third party may place a cookie on your device to gather information, including Personal Data, about your online activities across various sites and over time. Cookies enable tracking of usage patterns, deduction of browsing preferences, and enhancement of your browsing experience.

Both session-based and persistent cookies are employed on our websites. Session-based cookies exist only during a single session, disappearing when you close your browser or turn off your device. Persistent cookies remain on your device after these actions. To adjust your cookie settings, click the Cookie Preferences link in the website footer. Disabling cookies may limit your ability to use certain features on our websites and services.

Web beacons and pixels are also utilized in our websites and emails. For instance, a pixel in a marketing email notifies us when you click on a link. These technologies aid in the operation and improvement of our websites and marketing emails.

3. HOW WE USE YOUR INFORMATION

3.1 Providing and Improving the Services

We use the collected information to provide, maintain, and improve our Services. This includes processing user registrations, providing customer support, and enhancing the functionality of our Services.

3.2 Communication

We may use your contact information to communicate with you about updates, newsletters, promotions, and other information related to our Services. You may opt-out of receiving such communications by following the instructions provided in the communication.

4. SHARING YOUR INFORMATION

4.1 Service Providers

We may share personal information with third-party service providers that assist us in delivering, improving, or securing our Services. These service providers are obligated to protect your information and are not allowed to use it for any purpose other than providing their services to us.

4.2 Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

5. SECURITY

We implement suitable precautions, including organizational, technical, and physical measures, to mitigate the risk of accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to the Personal Data we process or utilize.

While we adhere to widely accepted standards for safeguarding Personal Data, it's important to note that no storage or transmission method can guarantee absolute security. You bear sole responsibility for securing your password, restricting access to your devices, and logging out of websites after your sessions.

6. YOUR CHOICES

6.1 Access and Correction

You have the right to access and correct your personal information. You can do this by logging into your account or contacting us directly.

6.2 Opt-Out

You may opt out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.

7. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete the information.

8. CHANGES TO THIS POLICY

We may update this Policy from time to time, and any changes will be effective upon posting the revised Policy. We will notify Users of material changes through the Services or other means.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at hi@handify.app.

When contacting us, please specify the country and/or state in which you reside.

We are dedicated to collaborating with you to achieve a fair resolution for any complaint or concern regarding privacy.

Evanon Technologies.